Major site outage

Incident Report for Finale Inventory

Resolved

Automated integrations (pull sales, push stock, sync products) are re-enabled for all customers. We have not observed latent errors associated with this incident, and believe we are back to normal operations.
Posted May 23, 2023 - 19:47 UTC

Monitoring

Automated integrations (pull sales, push stock, sync products) have been enabled, and will be fully operational within the next hour.

We've identified a potential root cause, and are working on preventing this type of issue in the future.
Posted May 23, 2023 - 18:42 UTC

Identified

After disabling automated integrations and restarting our system, we believe the site is back online. Automated integrations are still disabled while we investigate the root cause of this incident.
Posted May 23, 2023 - 18:34 UTC

Investigating

We are currently investigating this issue.
Posted May 23, 2023 - 18:28 UTC