Site outage / access restored

Incident Report for Finale Inventory

Resolved

Automated integration tasks are at full speed, the incident is resolved.
For further questions please reach out service@finaleinventory.com
Posted Jun 12, 2023 - 22:02 UTC

Monitoring

We are starting the automated integration tasks and they will take up to an hour to recover to full speed.
For further questions please reach out service@finaleinventory.com
Posted Jun 12, 2023 - 20:03 UTC

Update

Access to accounts is fully restored, we are still investigating issues with the automated integration tasks.
Automated integration tasks are currently paused and we will start recovering them as soon as we have more information about what caused the incident.
For further questions please reach out service@finaleinventory.com
Posted Jun 12, 2023 - 18:24 UTC

Identified

We have identified issues with our database and we are already restoring access to all accounts.
Automated integration tasks are currently paused and we will start recovering them in the next few minutes.
For further questions please reach out service@finaleinventory.com
Posted Jun 12, 2023 - 17:32 UTC

Investigating

We are investigating issues while accessing Finale application that started 10:16 PT.
Posted Jun 12, 2023 - 17:22 UTC